General Support

Monitoring and supervising the use of medication through prompting Arrangingprescriptions and medication collection from chemistDealing with emotional difficulties (informal counselling) Befriending and chattingwith users/guest Assisting with organizing social eventsAssisting with religious and cultural observances Assistance with maintaining contactwith family and friends escorting on trips and holidaysThe above list is not exhaustive. Other areas may be…

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Charter of Rights

The aim of good quality care and support services must always be to promote a wayof life for service users which permits them to enjoy, to the greatest possible extent,their rights as individual human beings. The following values underpin our work withservice users:DignityThe right to dignity involves recognising the intrinsic value of people as individualsand…

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Needs and Risks Assessment

Before we provide service, we ensure that a potential service user’s needs,preferences and risks are thoroughly assessed. We aim to ensure that the care andsupport that we provides, meets the assessed needs of each service user. Weensure that needs and risks are re-assessed as frequently as necessary, and thatthe care and support provided have the…

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Community Involvement

Outreach Support Services encourage and support service user to make effectiveuse of community facilities. We support service users develop relationship in thedirection of the personal choice and culture. Service users can use a wide range offacilities. Outreach Support Services encourages participation in hobbies and leisureinterests which are available in the community. Such facilities may involve…

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Supported Living Service

• Address problems faced by persons with special needs, leaving residentialcare or hospitals and transferring to supported living services in homesprovided by us.• Enhance vulnerable service user’s awareness of their right to direct payments orindividualised budget• Support our service users to develop their own individualised support plan in fullconsultation with family, friends and care professionals•…

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