Before we provide service, we ensure that a potential service user’s needs,
preferences and risks are thoroughly assessed. We aim to ensure that the care and
support that we provides, meets the assessed needs of each service user. We
ensure that needs and risks are re-assessed as frequently as necessary, and that
the care and support provided have the flexibility to respond to changing needs or
requirements. From the outset of the referral process, we seek to consult all relevant
parties in the needs and risk assessment process.

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