Nature of service
To ensure that we are fit for our purpose, the work of the staff team is consistently monitored and supervised. We examine our operations constantly to ensure that we are successfully achieving our stated aims and objectives. We therefore welcome feedback from all stakeholders (i.e. service users, staff, care professionals, carers, family members and friends)…
User focussed service
To focus on service users personal aspirations, we aim to provide care and support in ways which have positive outcomes for service users and promote their active participation. To this end, Orservices operates a charter of rights for people who receive our care and support services.
Needs and Risk Assessment
Before we provide services, we ensure that a potential service user’s needs, preferences and risks are thoroughly assessed. We aim to ensure that the care and support that OSS CARE provides, meets the assessed needs of each service user. We ensure that needs and risks are re-assessed as frequently as necessary, and that the care…
Orservices